Thank you for choosing MUVAZO. We’re here to make your shopping experience easy and enjoyable. Here’s everything you need to know about how your order reaches you.

Where We Ship To
We offer worldwide shipping, so you can shop with us from anywhere.

Shipping Methods

Same-Day Delivery
Available for orders placed before 10:00 AM within Delhi NCR, subject to availability.

2-Day Delivery
Available within Delhi NCR, depending on product availability.

Standard Shipping
Orders are typically dispatched within 5–7 business days.

Express Shipping
Delivery is completed within 2–3 business days after dispatch.

International Shipping

1. Delivery Charges:
Standard international shipping charges start from ₹5,000 and may vary depending on the destination country/region and the weight of the product. The final shipping cost will be calculated in accordance with applicable rates once your order is ready for dispatch and will be communicated to you prior to shipment. These charges will be borne by the recipient.
2. Duties and Taxes:
International shipments may be subject to duties and taxes as per the import regulations of the destination country. These charges are not included in the order value and must be borne by the recipient.

3. Delivery Timeframe:
International orders usually take 10–15 days to reach you. In case of any unexpected delays, we’ll stay in touch with our delivery partners to move things along as quickly as possible. Thank you for your patience.

4. Lost or Undelivered Packages:
We do our best to ensure your order reaches you safely. However, once the package has been shipped, we’re unable to take responsibility for lost or undelivered shipments. Please ensure that the shipping details are accurate and someone is available to receive the order.

5. Customer Support:
If you have any questions or need help with your order, feel free to reach out to us on WhatsApp or email. We’re always here to help.

Payment Methods
We offer a range of secure payment options for your convenience:

• Cash on Delivery (COD)
• Credit Card
• UPI Payments
• Bank Transfer

Tracking Your Order

Once your order is packed and ready to ship, you’ll receive a confirmation email with your delivery details and tracking link. Please allow a little time for tracking information to become active.

If you have any questions regarding your order or our delivery policy, feel free to reach out to our customer support team — we’re here to help.

Happy Shopping!